Refund policy

Return & Exchange Policy
Due to the custom nature of our print-on-demand magazines, we do not offer returns or exchanges. However, we stand behind the quality of our products.

Damaged, Defective, or Missing Orders
If your order arrives damaged, defective, or doesn't arrive at all, we'll replace it at no charge. To request a replacement, please contact us within 90 days of shipment with the following information:

• Photos of the damage or defect (if applicable)
• Your complete shipping address for verification

We're unable to process replacement requests made more than 90 days after shipment.

Cancellations
Our system is designed to process orders immediately, so changes or cancellations aren’t possible once an order has been submitted. 

Questions?
If you have any concerns about your order, please contact us at print@thearenagroup.net and we'll work with you to resolve the issue.